Technical Support
Today's real-time communications are too important to be serviced with a 1-800 help desk recording. Sure, we'll provide traditional support for any technical or business user.
But with Medianet, you will also get a hotline with an assigned account representative that is available to help troubleshoot your conferences and interactions when needed. Utilizing the strength of our technology, we'll be able to guide you to success interactively.
Technical Support contact information (Clients only):
E-mail: support@medianetinnovations.com
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Telephone DK: +45 70 20 45 07
Office hours (GMT: +01.00 Copenhagen):
Monday - Thursday 8.00 a.m. - 16.00 p.m.
Friday 8.00 a.m. - 15.30 p.m.
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Telephone US: +1 866 907 2972
Office hours (GMT -05.00 Eastern time USA):
Monday - Thursday 8.00 a.m. - 4.00 p.m.
Friday 8.00 a.m. - 3.30 p.m.
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Training
The more stakeholders you have using Medianet's technology, the more productive and successful you will be as a company. Therefore, Medianet is dedicated to ensuring that training is plentiful and on-going.
Clients, click here to access contact information.
When you work with Medianet, you're never left on your own.